TLc

Banking: How important is English for your job?
Beat the competition!

Courses for The Business of Banking, and Bank Cashiers.

Banking

Courses presume that all participants are familiar (in their own language) with the subject matter and that they are working in the industry.

As always, courses follow the standard Tlc format and include workshop modules, simulations and role play situations.

Direct Sales. These courses are of particular interest to bank staff who work directly (face to face) with businesses, companies and/or the general public, and who need to improve their English to secure a wider market share eg. credit cards, mortgages, loans etc.

Courses can be run in Tlc Centre or your workplace, or a combination of both.

A typical course syllabus might include some (or all) of the modules below.

  The Business of Banking Bank Cashiers
All modules can be mixed on a need to know basis for individual course participants.
  • General administration
  • Savings/investment/loans
  • Money markets
  • Balance sheets
  • Bills of exchange/cheques
  • Methods of payment
  • Personal customers
  • Business customers
  • Import/export
  • Bank lending
  • Interpretation of customer accounts
  • Enquiries
  • Vocabulary Focus
  • Telephone Sales
  • Credit Services
  • Cashing a cheque
  • Paying into an account
  • Withdrawing from an account
  • Collecting a transfer
  • Requests for information
  • Requests for balance on account
  • Making transfers/sending a cheque
  • Buying/Cashing travellers cheques
  • Cashing a cheque on a foreign account
  • Buying a cheque
  • Opening/closing an account
  • Vocabulary Focus

For Bank Managers course content is the same as for Business Executive courses, but all course material is directly related to the business of banking.

A free needs analysis is conducted before course start.

Courses are run regularly throughout the year.

 

© TLc 2008    about | contact